Our POP Collection is made with a mixture of 100% recyclable PET and material from recycled water bottles. All the cups in this collection are shatterproof, stackable, & BPA-free.
Our RESERVE Collection is 100% dishwasher safe & made with Eastman Tritan™, an extremely durable copolymer. Heat-resistant, scratch-resistant, and unbreakable, this collection is meant to go the distance. If you want to learn more about Eastman Tritan™, check out this article here!
Our NATURAL Collection is made with PLA, which is 100% plant-based and compostable. Check out our blog about PLA and how it is helping further TOSSWARE's mission to become a more sustainable company.
All of our products a designed in LA and crafted in both the US and Taiwan.
Yes, all of TOSSWARE’s products are BPA-free!
Our RESERVE Collection is dishwasher safe and is certified for 1,500+ cycles in a household dishwasher. We have found that repeated or prolonged exposure to essential oils, such as those found in citrus or sunscreen, can cause the surface of the glass to turn hazy. Hand wash with warm water and soap as soon as possible to prevent haziness.
Our POP and NATURAL Collection should be washed with cold water and soap if you wish to reuse the products. Please note that these collections are NOT dishwasher safe and will warp in the heat of over 100 degrees.
Our Reserve collection is commercial dishwasher safe. Our POP and NATURAL collections are not; however, do wash them by hand with cold water if you wish to reuse them. Unfortunately, we won't be responsible for the result of POP or NATURAL cups after being placed in the dishwasher.
Not at all! They’re ready to be used straight out of the sleeve. All our products are made in food safe facilities and uphold the highest level of cleanliness.
Our RESERVE Collection is microwave safe; our POP Collection and NATURAL Collection cups, however, will warp in the high heat of a microwave.
Our patent pending interlocking design allows for you to separate them by pulling them down and apart in opposing directions - much like breaking a chocolate bar. Turning them won’t help ;)
All our drinkware products feature our patented thin rounded rims. This mimics the smooth drinking experience you have with regular glass, but that no other disposable option offers (except for us!)
We are always in the process of developing new products! While we can’t share anything right now, please join our newsletter to be the first one to get new product updates.
All orders over $50 ship free within the contiguous U.S. via ground service. For any order under $50, ground shipping with be $9.99. Express shipping is available at checkout, and the rate will appear based on the items in your cart. If you would like to place an order to be shipped outside of the contiguous U.S. (i.e., HI, AK, PR) or aboard, please email info@tossware.com.
Note: We ship all orders together, including ones that contain preordered items, to help reduce our environmental impact. Please let us know if you'd like us to ship all in-stock items first by emailing support@tossware.com
All clear (non-customized) cup orders will ship within 1-2 business days and pre-designed items will ship within 6 business days.
Due to higher than usual volume, customized orders take a little longer. Lead times vary based on pack outs. It’s worth the wait – promise. Please refer to the following:
- NATURAL 50 pack: temporarily 20 business days (normally 6-8 business days)
- POP 12 pack and 48 pack: temporarily 20 business days (normally 6-8 business days)
- RESERVE 4 pack: temporarily 20 business days (normally 6-8 business days)
- NATURAL 1000 pack: 7 weeks
- POP 252 pack, 210 pack, 147 pack, 180 pack, and 196 pack: 7 weeks
- RESERVE 24 pack and 96 pack: 7 weeks
If you need your order sooner, please reach out to our Customer Success Team at info@tossware.com. We offer rush services but the timeline can vary and each inquiry is discussed on a case by case basis pending our current order volume.
By selecting the Corso Package Protection at checkout, we are able to insure each order up to USD $1,000. If you are placing an order valued at over this amount, we suggest splitting up your orders so each one is less than or equal to USD $1,000 in order for everything to be insured. We cover for porch pirates, orders lost in transit, and product damage during transit. In the event of any mishaps and if Corso Package Protection was not selected at checkout, we will not be able to cover, refund, or reship the affected items.
All online orders will ship from our fulfillment center in El Monte, California unless otherwise specified.
Please refer to the UPS transit map for an ETA once your order ships out.
Though our webshop cannot process orders located outside of the contiguous U.S., you may contact us by emailing info@tossware.com to place an international order. Higher shipping rates may apply.
Your order is eligible for a return if it meets the following criteria:
-Order has been received within the last thirty (30) days.
-Items show zero signs of use.
-Includes original packaging (including all bags/boxes)
-Items are in resellable condition (comply with FDA Food Health and Safety standards)
If your order meets the criteria above, please let me know which of the following return option you would like to proceed with.
Option 1: Upon receipt of your return, we can issue a reimbursement* to your payment card, less a 25% restocking fee.
OR
Option 2: In lieu of assessing a restocking fee for your return, we can provide you with a 100% store credit* (digital gift card) in the amount of your order.
*Please note that reimbursement/store credit be withheld if returned items are suspected to be used, damaged, or not returned in their original packaging. All returns must comply with FDA Food Health and Safety standards to receive reimbursement/store credit.
Custom printed orders and NATURAL Collection products cannot be refunded, returned, or exchanged.
Any order cancellation/changes must be requested within 1 hour of the order confirmation to info@tossware.com. We will try our best to accommodate your request if the order has not yet shipped.
Contact info@tossware.com within five days of receiving your package with your Name and Order Number and a photo of the incorrect products, and we’ll resolve the issue immediately.
Yes, we offer 1-2 business day express shipping at the checkout page! Please note if your order is placed after 12pm PST, your order will be shipped the next business day. Any modifications to an order placed with express shipping MUST BE communicated within 15 minutes of placing the order. No changes can be made after that. Please ensure the shipping address and payment method are correct before checking out.
Customized products lead times vary based on pack outs. Please refer to the following shipping information:
- NATURAL 50 pack: temporarily 20 business days (normally 6-8 business days)
- POP 12 pack and 48 pack: temporarily 20 business days (normally 6-8 business days)
- RESERVE 4 pack: temporarily 20 business days (normally 6-8 business days)
- NATURAL 1000 pack: 7 weeks
- POP 252 pack, 210 pack, 147 pack, 180 pack, and 196 pack: 7 weeks
- RESERVE 24 pack and 96 pack: 7 weeks
Yes, we do; our team offers a range of services, such as removing white backgrounds, converting files to PNG's, and many more.
If you would like to utilize one of these services, please email info@tossware.com with as much detail as possible. Please note these services come with a fee of $15 - $125+ depending on the work that is required for each project.
We gladly accept credit cards such as VISA, Mastercard, AMEX, Discover, JCB, Diners Club, elo, as well as Shop Pay, Apple Pay, Google Pay and Amazon pay.
You will want to log in HERE, then click Shop, then click the WHOLESALE tab and scroll down. No password is necessary; you will receive a unique 6-digit code each time you log in.
Please fill out our Wholesale Application Form. Our team will review your application within 24 hours during business days, and you will receive an email notifying you of the status of your application.
Applications are reviewed on a case-by-case basis, considering factors such as order volume and business needs. If you feel your application was wrongly rejected, please reach out to info@tossware.com for further assistance.
• NATURAL Collection: 1000 cups
• POP Collection: 48 cups
• RESERVE Collection: 24 cups
• Blank Cups: Ship out within 1-2 business days.
• Printed Cups: Print lead time is up to 7 weeks.
All orders are shipped via UPS Ground from our Los Angeles facility, and transit times vary depending on the destination.
If you need your order sooner, please reach out to info@tossware.com for rush orders and expedited shipping options. We offer rush services, but timelines can vary based on current order volume. Each inquiry will be handled on a case-by-case basis.
Occasionally, we offer exclusive wholesale promotions based on order volume. However, discounts and promo codes available for retail or classic accounts cannot be applied to wholesale orders. Learn more on our Promotions Page.
For pallet-sized orders (minimum 16 cases), please reach out to sales@tossware.com with detailed information about your order. Our team will review your request and provide a custom quote tailored to your needs.
Thank you for your interest! Shoot us an email at info@tossware.com to request for our press kit and anything else you might need.
We’d love to get acquainted and learn more about what you have in mind! Please send us an email: info@tossware.com.
Our newsletter is a great way to keep up to date with TOSSWARE happenings - simply sign up at the bottom right corner of this page. You can also follow us, tag us, or send us your #tossware on Instagram, Facebook, and Pinterest: @tossware. We love seeing your creations and often repost your images!